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User Experience Research

User experience research is about understanding real people in the context of their everyday lives and then using what we learn to inspire our work. Ultimately, design research can be described as "problem-solving through making." View the brief two-minute video below from frog Design for an overview of the research process.


Read more about research methods here. 

What are some common methods used?

  • Ethnography

  • Qualitative Interviews

  • Quantitative Surveys

  • Card Sorting

  • User Testing